At Shri Nilkanth Store, we value our customers and aim to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return policy to make the process as simple as possible.
Eligibility for Returns
- The item must be in its original packaging.
- The item must be unused and in the same condition as received.
- You must initiate the return process within 1 day from the date of delivery.
Non-Returnable Items
- Items marked as final sale or clearance.
- Customized or personalized items.
- Items damaged due to misuse, accidents, or neglect.
Return Process
To start a return, please follow these steps:
Contact our customer support team at shrinilkanthstore@gmail.com.
Provide your order number, details of the item(s), and reason for return.
Follow our team's guidance to receive your return authorization.
Return Shipping
Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product. For your protection, we recommend using a trackable shipping service when returning items.
Refund Process
Once we receive the returned item and confirm its eligibility, we will process your refund. Refunds will be issued to the original payment method used for the purchase.
Refund Timeframe
Please allow up to 7 business days for the refund to be processed and reflected in your account. The exact timeframe may vary depending on your payment provider.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team immediately for assistance. We will arrange for a replacement or issue a refund, depending on the circumstances.
Exchange Policy
Currently, Shri Nilkanth Store does not offer exchanges. If you require a different item, color, or size, please initiate a return for the unwanted item and place a new order for the desired item.
Contact Information
If you have any questions or concerns regarding our Return Policy, please do not hesitate to contact our customer support team at: